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disruptive innovation

AgileBusinessInnovation Observations

FIST and start small

In our book on Building the Agile Business we detail how agile approaches are far more than a process, and capture a far broader opportunity for operating effectively as leaders and organisations in the modern world. I do a lot of workshops with groups of leaders from large corporates helping them to navigate the…
Neil Perkin
March 27, 2017
AgileBusinessInnovation Observations

The Impact of Rising Customer Expectation

...or why 'Uber's children' means a new paradigm in organisational responsiveness. Customer experience has become THE area of focus over the past few years for organisations from the broadest spread of sectors. As more products become services, and even physical goods are augmented with layers of software-driven service interaction, the…
Neil Perkin
February 12, 2017
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